Pending Want to cancel my order

Discussion in 'Help - Find Support Answers' started by Idxmax, 10/23/19.

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  1. Idxmax

    Idxmax
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    Hello,

    I wish to cancel my order but am unable to change the order status to "order cancelled" and "refund". Take note that I have payed the extra cancellation fee for this!

    Have send a email to playup, have changed the prefix, have send a message to middleman heck even tried to contact seller directly. No response what so ever.

    I'm a bit tired to play this waiting game untill the warranty expires so I just wish to cancel my order, take my money that I paid for it and take my business elsewhere.
     
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  2. Help

    Help
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    To process a cancellation/refund request...
    #1 https://www.playerup.com/support-tickets/knowledge-base/how-to-cancel-refund-a-middleman-order.72/
    #2 http://www.playerup.com/forms/cashout-your-credits.6/respond (after your money has been refunded to you in the form of Credits)

    Please make sure to provide the same payment details you used when you made your purchase when asking for a refund in your Pre Middleman Order Startup ticket or the actual Private Conversation for your transaction.

    @Idxmax
     
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