Urgent: Impersonation, Scam Network, and Request for Unjustified Feedback Removal

Discussion in 'Disputes - Resolved Cases' started by Ragib Mubarrat, 10/15/26.

  1. Ragib Mubarrat

    Ragib Mubarrat
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    Dear Support/Middleman,

    I am writing to urgently report a scammer network operating multiple accounts on PlayerUp and actively impersonating me on Telegram to scam buyers. Because of this impersonation, victims are mistakenly leaving negative comments on my legitimate PlayerUp threads.

    I am providing concrete screenshot evidence that links multiple PlayerUp accounts to one scammer, who has now created a fake Telegram channel using my identity.

    Proof of the Scammer Network on PlayerUp: The following PlayerUp accounts are all operated by the same scammer/group. If you check the attached screenshots of their Telegram channels, you will see they all use the exact same "Accounts Store" image banner and # layout:

    • User "Valide": Uses Telegram channel @aistoria_up

    • User "Labco": Uses Telegram channel @labcost

    • User "TieuNhi": Uses Telegram channel @wechatmedia
    Proof of Impersonation: This same scammer has now copied my identity to trick buyers.

    • My Real Details: My PlayerUp username is "Ragib Mubarrat". My real Telegram name is "Ragib Lil Mubarrat ", my real username is @RagibLilMubarrat657, and my real channel is "Ragib Digital Service's" (https://playerup.com/RagibDigitalServices).

    • The Fake Details: The scammer created a fake channel named "RagibLilMubarrat657 (accounts)". To deceive buyers, they maliciously added an extra 's' to my username, creating the fake handle @RagibLilMubarrat657s.

    • The Link: In the screenshots of this fake channel, you can see the exact same "Accounts Store" banner and layout used by Valide, Labco, and TieuNhi.
    Buyers are searching for my name, finding this fake channel, getting scammed, and then coming to my genuine PlayerUp threads to leave negative feedback. I have absolutely no connection to these scams.

    My Requests:

    1. Please investigate and permanently ban this interconnected scam network (Valide, Labco, TieuNhi).

    2. Please remove the unjustified negative comments and feedback from my profile and threads, as I am the victim of impersonation.
    Thank you for your prompt assistance in resolving this issus.
    @Middleman
    @Hulk
     

    Attached Files:

  2. OP
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    Ragib Mubarrat

    Ragib Mubarrat
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    My profile and my threads are full negetive reviews that they or he/she scammed.I never scam anyone in my whole life.
     

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  3. OP
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    Ragib Mubarrat

    Ragib Mubarrat
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  4. Hulk

    Hulk
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    General Support Moderator
    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

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    We are investigating this issue.
     
  5. OP
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    Ragib Mubarrat

    Ragib Mubarrat
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    Thank you so much Sir,I will be waiting for a helpful solution.
     
  6. Adrian Johnson

    Adrian Johnson
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    @Hulk
    [​IMG]
    A few days ago, I also lost money to a scammer who was impersonating him, but I eventually managed to connect with the right person.
    On Telegram, the scammer’s handle was @Accdeal3r

    [​IMG]

    And his scam channel
    Feedback -> https://playerup.com/+WZtVUc7Xna41NjFl
     
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