How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened Example: January 1, 2013 August 14th till August 19th. (Ongoing Issue) 2. Are You The Buyer or Seller Example: I'm the Buyer 3. Total Transaction Value Example: $100 USD APPROX $275 AUD. 4. Other Parties Username Example: Site Username PlayerUp & Telegram @Corevex 5. Method Used To Pay or Receive Payment Example: PayPal Crypto, Solana 6. Other Parties Email Addresses Example: [email protected] 7. Other Parties Payment Email Address Example: [email protected] 8. Other Parties Messenger Username Example: bobskik 9. Provide All Chat Logs and Additional Information Below
I am submitting a formal complaint/dispute against @Corevex regarding a Level 4 Platinum account that I attempted to purchase. I initially purchased a Level 2 account from @Corevex through PlayerUp. That transaction was resolved successfully and I received the account. After this, @Corevex recommended that I purchase a Level 4 Platinum account from him for $95 USD. I agreed to purchase it and began making payments as requested. Throughout the transaction, @Corevex repeatedly requested additional payments from me, including multiple requests for $20 and $30. I sent the payments as requested because I trusted that the transaction would eventually be completed. However, communication was often extremely delayed, with him sometimes not responding for approximately half a day. He then told me that he needed additional money for Numero to activate his phone number so that he could retrieve access to the email associated with the account. I paid the amount he requested. After this, he told me that the account had been suspended. Despite this, he did not provide me with a refund. I then asked him to provide me with another account instead, but he continued requesting additional money, including another $30 and then another $20. At one point, I accidentally sent $20 to a different Solana address. All of the previous payment addresses I had been given had been the same address, so I believed the new address was part of the same payment process. Although @Corevex sent the new address to me multiple times, he did not clearly state that this was a different wallet/address from the previous addresses I had been using or warn me that sending to it would be treated differently. He subsequently blamed me for the payment. What I find particularly concerning is that @Corevex himself suggested giving me a refund. I agreed to the refund, but he then changed his mind and did not refund me. He instead continued requesting additional money, including another so-called “final” $20 payment. There is also an additional issue involving the Level 2 account I had previously purchased from him. He used/gambled with that account in an attempt to generate money towards the Level 4 account I was purchasing. I was told that he only needed approximately $65. He apparently generated approximately $80–$90, but instead of stopping, he continued ******** and ultimately lost the money. After this, he continued asking me for additional money. I believe the evidence shows a repeated pattern of requesting additional payments while continually promising that the transaction would be resolved, but ultimately I received no Level 4 Platinum account and no satisfactory resolution. I have full recordings/screenshots of the conversations, evidence of the payments I made, the Solana transactions and the conversations showing his requests for additional money, his explanations regarding Numero and the suspended account, his suggestion of a refund and his subsequent request for another payment. I am willing to provide the complete and unedited recordings and all supporting evidence to PlayerUp for investigation. I am asking PlayerUp to investigate @Corevex and the transaction and assist me with recovering the money I paid, as I ultimately did not receive the Level 4 Platinum account I was paying for. Seller Name (PlayerUp & Telegram) @Corevex Money: Approximately $260 AUD paid. Paid via Crypto (Solana) Timeframe: 14th August to 19th August (Currently Ongoing) All Chat logs and proof of transaction can be provided to support all evidence above.
