How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened Example: May 3, 2026 2. Are You The Buyer or Seller I'm the Buyer 3. Total Transaction Value $95 USD 4. Other Parties Username Robert6767 https://www.playerup.com/members/robert6767.390206/ 5. Method Used To Pay or Receive Payment Wise 6. Other Parties Email Addresses [email protected] 7. Other Parties Payment Email Address [email protected] 8. Other Parties Messenger Username telegram : @Robertecom 9. Provide All Chat Logs and Additional Information Below I am writing to open an official dispute regarding my recent purchase from the seller Robert6767. I paid $95 for a "High Authority" Facebook..... account, but the product delivered is not as described, and the seller is now refusing to comply with a refund. Product Promised: A "Reinstated" (ID Verified) status with the "Identity Confirmed" badge. An account age of 14-15 years (Creation date 2011/2012). Product Received: No ID Verification: The account quality page shows no resolved issues and the identity confirmation settings show a "Get Started" button, proving it was never verified. Incorrect Age: The account is significantly younger than advertised. Evidence of Fraud/Malpractice: When I confronted the seller with technical screenshots, he explicitly admitted his mistake in our chat logs, stating: "I didn't messed up anything I gave you what I promised just didn’t saw the creation date". Despite admitting he failed to check the product's accuracy before delivery, he flatly refused a refund, stating: "No refund what i m saying you r not understanding?? Only replacement". I do not wish for a replacement from a seller who has already demonstrated a lack of integrity and technical competence. Requested Action: I request a full refund of $95 to my original payment method. The seller has breached the terms of the sale by providing a faulty product and is now attempting to withhold my funds against my will. I have attached all relevant screenshots of the account settings and the chat transcript as proof.
Ok, so here is the truth I am going to show now. This guy is a liar, and all the claims he made here are lies. At the very beginning, this liar asked for reinstated, verified 10–15-year-old accounts. But here he mentioned that he was looking for 14–15 year old accounts, which is a big lie. Check his screenshots—I never said that I have any 14–15-year-old accounts . I said yes, US reinstated accounts are available, 10–15 years old. Then he said he is interested in buying that account. You can see it in the screenshots he provided. Then I gave him one account which is reinstated, aged, with email access, 2FA, etc. But I didn’t check the creation date. That’s my fault. I gave him a 7-year-old account. I admitted it and offered him a replacement. After logging into the account, he checked and saw that the account is not 10 years old—it was created in 2019. I was sleeping at that time. When I woke up, I saw a bunch of messages he sent to me. He asked for an ID card, which I didn’t give or promise before. Also, he made negative feedback on PlayerUp and reported on Wise, where I received the payment. Because of that report, my Wise got a strike and warning. After waking up, I saw all his messages and replied that I didn’t check the creation date at first. No worries, I will give another one which is reinstated, 10–15 years old, with 2FA and email access. He refused to take the replacement. He said he needs a refund. I said there is no refund available in this line of business. It is also mentioned in my thread, which was created long ago. I clearly mentioned there that all sales are final and no refund is available—only replacement is available (I will provide that screenshot too). He should have checked my whole thread before purchasing my products. Then within 20–30 minutes, I sent him an old account which was created in 2010. He is Telling That it was created 2013 thats also a lie But Thats Ok Even if it was created on 2013 that 13 years old one like i promised Reinstated account (reinstated for advertising), with email access, 2FA, and 10–15+ years old. Then he logged into the account and found that it is in good standing and very aged, as I promised. He also told me that my accounts are in good standing and he will check verification using an insider. Then he deleted all the messages and Gave me New Massgae said let’s start over. He said wanted to buy more accounts from EU/US, which I completely refused. I told him I don’t want to sell any account to him anymore after his bad behavior, Wise report, and damage to my reputation on PlayerUp. Then he sent this account to someone else to check verification. After checking, he found out this account is verified and good quality. He admitted that (I will submit the screenshot which he didn’t provide here, because he can’t submit a false claim otherwise). Then he kept messaging me about new accounts he wants to purchase, but I didn’t reply because I already told him we are done and I am not going to sell anything to him anymore. Then what happened today morning—when I was checking the first account (to sell it to another client), which I took back from him and gave him a replacement instead (because it wasn’t aged enough), I found out that he is still using that first account. After giving him one replacement, he was still using that account. How shameless is that? That account was not aged enough He Said, and I already replaced it, so he should not have used it—but he did. Then I broke my silence and texted him, asking why he is still using my first account which I took back. He said the account quality is good and he wants to buy that one as well. He asked me to sell it to him. I said I’m not going to sell it to you. Please don’t use this account. You already got your replacement. But he kept saying he wants THIS account (which was “bad” to him at first and he asked for a refund for it). Then I said ok, if you really want to buy this account, the price will be $95, and for this account you won’t get any replacement guarantee and no objection can be made. He offered $50. I said no, I don’t want to sell it to you then. Please don’t use this account. Then he said he will not use this account and claimed he is an honest Muslim guy, etc. Also, I requested him to remove the false feedback he gave me. which is totally false claim He apologized for that (you can see it in the screenshot) and said he is on a flight and will remove it once he gets home. Then he said he will remove it today, and later he did. Then he asked me to sell him more accounts, which I refused. I told him I don’t have any account for him. Then he sent me a couple of messages like “Don’t waste my time if you don’t want to do business. just tell me” I didn’t reply. Then later Today i saw he gave me another false feedback and opened this dispute. Now he is claiming that I promised him an identity confirmed badge, which I didn’t. That is a big lie. Please check his screenshots and mine. I clearly marked that I said I have reinstated (advertising sector verified) aged profiles 10–15 years old. I never told him I have identity confirmed accounts (blue tick). and he admitted after check with His insider that he got a verified profile and he want to buy more of this check this screenshot Nowadays, Facebook. doesn’t show the green badge in the advertising sector like it used to. If he had asked before purchase, I would have told him it doesn’t show anymore. If he really wanted that green badge, I wouldn’t have taken the order in the first place. I have been selling on PlayerUp for 9 years now. No one has ever claimed or reported against me. No one had any issue about the green badge or with anything because they know it doesn’t show anymore. and i never ripped anyone The second lie is that he claimed I promised him 14–15 years old, which is also false. I told him I have 10–15-year-old accounts, and I gave him a replacement created in 2010, which means it is even older than promised. After deleting the first negative review (you can check it in your system), he intentionally made this dispute and reported on Wise again, and made a bad review with lots of bad words so that I cannot sell or run my business anymore on PlayerUp. He ruined my reputation on PlayerUp, hurt my business, and wasted a lot of my time. i m gonna take both accounts back as compensation He tried to get two accounts by paying for one, and he is still using my first account and ruining it. this Guy is pure Scammer He pay for 1 account and create issue take replacement as advantage and start using both account So I want @Admin, @Hulk, and @Middleman to take a look at this matter. Check all my screenshots closely, especially the marked parts. You will find out whether I am guilty or the victim. You will decide. that's all i had to say I have added enough proof, Luckily i took those screenshot before he cleared all chat history and blocked me from telegram All the words I mentioned are completely true. with proof I have gave screenshots of all the conversations which i took luckily And i submitted already
