Dear PlayerUp Support Team, I hope you are doing well. My username is Nanotek I am writing to respectfully request your assistance regarding two negative feedbacks that were recently left on my profile. I have been an active and dedicated seller on PlayerUp for over a year. During this time, I have always followed all platform rules and ensured that every order is handled properly through PlayerUp. My sales thread and account activity clearly show that I have remained a responsible and trustworthy seller. However, I noticed that two users who have never completed any transaction with me have left negative feedback on my profile. These feedbacks are unfair and misleading, as they are not based on any real transaction or experience with my service. As a result of these false negative feedbacks, my order volume has significantly decreased, which has seriously affected my business and motivation. I kindly ask you to review my account history, which will confirm that I have no disputes, reports, or complaints from actual buyers. Based on this, I respectfully request that you investigate these feedbacks and remove them if they are found to be invalid or not associated with any genuine transaction. I truly value PlayerUp and enjoy selling on the platform. Your support in resolving this matter would mean a great deal to me. Thank you very much for your time and understanding. Kind regards, Nanotek