An old refunder (pllatinum) on this forum messed up a refund. I once did a refund on my own name, adress and cc. Then for a second refund I made a new account in virtualbox with proxy, VPN, prepaid CC and slightly adjusted my address. I instantly got a CIS mail. I will translate it to english using google translate. Quote: Regards: Dear Customer: We have confirmed that the order Samsung Galaxy S7 edge smartphone product was in the box delivered to UPS the moment it left our warehouses. UPS made the delivery of the box, intact, and is confirmed the day of November 23. The driver did not observe any evidence that the package had been tampered with and handed it to him at the time of his signature. Therefore, we will not proceed to the refund or replacement of said product. In addition, we have closed your Amazon.com account and canceled your pending orders. Further, any outstanding A-Z Warranty claim has been canceled and any other new account you open will also be closed. We have taken action because your account is directly related to other closed accounts. If you are a Kindle customer, you can still access your Kindle content in the "Manage my Kindle" section under "My Account." To check any other digital order go to the section "Digital content" in "My account". We appreciate your cooperation and we inform you that the closing of your account is permanent and final. Cordial greetings, Account Specialist Amazon.com Is there anything I can do? The mail stated that my account is related to other closed accounts? My first account is still working and got no other accounts.