Hi, so I went on their livechat and talked with a rep whom wanned to do a carrier investigation I then changed and tried with another rep and it worked fine he refunded 126 trough giftcard and said I'll have it within 48hours. I received the giftcard on amazon on like the wallet and then I tried to do another refund trough their chat on a processor that I got and said the box was empty (since a CPU is quite small, easy to rob) they called me and said they were going to investigate for 48h and I'd receive a mail after that. 5 min after I hung up the call my wallet on amazon went to 126 to 0. Did I do anything wrong? It's my first time trying to refund trough amazon or whatsoever. 126 is the motherboard the CPU is worth 240 it's on amazon.fr Thanks you for your help!
