Zestras took account back. Middleman refused to cancel transaction. I need refund

Discussion in 'Disputes - Resolved Cases' started by puffyfishy, 10/2/19.

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  1. puffyfishy

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    Seller: zestras
    Date: bought account on 9/2 .account recovered 9/19 , mm put payment thru today.

    Seller removed ad.

    It was a runescape account.
     
    #1 puffyfishy, 10/2/19
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  2. OP
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    puffyfishy

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    Amount was $30.00 USD
     
    #2 puffyfishy, 10/2/19
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  3. OP
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    puffyfishy

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    Transaction id# 94105746-22

    Used player up credits and a middleman
     
    #3 puffyfishy, 10/2/19
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  4. Ryan

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    Verified Status: This user has completed basic background and ID verification Gold Status: This user has successfully completed 50+ middleman transactions

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    What is there name on PlayerUp?
     
    #4 Ryan, 10/2/19
  5. Middleman

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    You never informed us this seller recalled the account. We refused the cancellation because he delivered.
     
    #5 Middleman, 10/3/19
  6. Middleman

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    Please upload all evidence the seller recalled the account and then we will take action accordingly.
     
    #6 Middleman, 10/3/19
  7. OP
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    puffyfishy

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    #7 puffyfishy, 10/3/19
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  8. OP
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    puffyfishy

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    how do i upload screen shots of our conversation? he agreed to cnacel order and order wasn't cnaceled. (convo was a provate message here on player up)
     
    #8 puffyfishy, 10/3/19
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  9. OP
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    #9 puffyfishy, 10/3/19
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  10. OP
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    puffyfishy

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    Screenshot of our conversations
     
    #10 puffyfishy, 10/3/19
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  11. Middleman

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    The seller scammed you. He did receive payment.
     
    #11 Middleman, 10/3/19
  12. Middleman

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    Never return an account unless we inform you to do so.
     
    #11 Middleman, 10/3/19
  13. Middleman

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    @zestras

    We expect that you refund the payment we sent you since you received the account back.
     
    #12 Middleman, 10/3/19
  14. OP
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    puffyfishy

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    @Middleman I didn't return account he got jagex to lock account and set it back to his email address essentially making it so I couldn't access it as he withheld recovery info
     
    #13 puffyfishy, 10/3/19
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  15. Hulk

    Hulk
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    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

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    Can you open a ticket with Jagex, inform them the seller is selling this account and get it banned then?

    @zestras we're going to ban this Runescape Account then since you're unwilling to cooperate. Last and final chance. Once we contact Jagex it's over with because both of us are going to contact them and report thsi account.
     
    #14 Hulk, 10/6/19
  16. OP
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    puffyfishy

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    he sent pm asking for my paypal never sent money.
     
    #15 puffyfishy, 10/6/19
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  17. zestras

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    Been sent I wasnt receiving any notifications for playerup msg in my email box and when I would try to login it would say an error so I tried messaging you on discord but I think you blocked me?
     
    #16 zestras, 10/8/19
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  18. zestras

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    And that's very rich coming from someone who's literally a mod for a site that sells accounts?
     
    #17 zestras, 10/8/19
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  19. OP
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    puffyfishy

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    @Hulk @zestras Just sent refund today. I can PM you the PayPal screenshot if needed.
     
    #18 puffyfishy, 10/8/19
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  20. Middleman

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    Just to clarify here, did you receive a refund directly from the seller? Please confirm.
     
    #19 Middleman, 10/9/19
  21. OP
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    puffyfishy

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    @Middleman Yes. He sent me a direct refund to my paypal account
     
    #20 puffyfishy, 10/9/19
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