Action Taken TwitterMax Dispute

Discussion in 'Disputes - Active' started by jtlashopify, 10/16/20 at 12:35 AM.

  1. jtlashopify

    jtlashopify
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Bronze Status: This user has successfully completed 3+ middleman transactions

    14   0   0

    Offline
    Joined:
    6/16/20
    Posts:
    7
    Likes Received:
    0
    My Location:
    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    Example: October 2020

    2. Are You The Buyer or Seller
    Example: I'm the Buyer

    3. Total Transaction Value
    Example: $400 USD

    4. Other Parties Username
    Example: TwitterMax

    5. Method Used To Pay or Receive Payment
    Example: Middleman

    9. Provide All Chat Logs and Additional Information Below
    https://www.playerup.com/conversati...tion-id-922205102-3-way-conversation.1709106/
    • Twitter Account Purchased in June 2020
    • Didn't Use, Didn't Do Anything To The Account
    • Banned in October 2020
    • Communicated With Seller Through 3 Way Ticket
    • No Resolution To Date
     
  2. Help

    Help
    Expand Collapse
    General / Expediting Support (Staff): This account handles general/expediting support transactions

    5   0   0

    Online
    Joined:
    6/25/19
    Posts:
    20,312
    Likes Received:
    445
  3. Twittermax

    Twittermax
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Bronze Status: This user has successfully completed 3+ middleman transactions

    125   0   0

    Offline
    Joined:
    5/23/17
    Posts:
    1,675
    Likes Received:
    7
    An account delivered in the 6th month, The warranty period I can give for each product is 2 months.

    You can find more details if you read the 3-way talk ticket.

    thank you
     
  4. Hulk

    Hulk
    Expand Collapse
    General Support Moderator
    Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

    13   0   0

    Offline
    Joined:
    1/31/14
    Posts:
    7,965
    Likes Received:
    218
    @Twittermax

    Where in your threads does it say 2 month warranties?
     
  5. Twittermax

    Twittermax
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Bronze Status: This user has successfully completed 3+ middleman transactions

    125   0   0

    Offline
    Joined:
    5/23/17
    Posts:
    1,675
    Likes Received:
    7
    There is no such thing as a lifetime warranty,
     
  6. Twittermax

    Twittermax
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Bronze Status: This user has successfully completed 3+ middleman transactions

    125   0   0

    Offline
    Joined:
    5/23/17
    Posts:
    1,675
    Likes Received:
    7
    I sell accounts and I usually have 2 months warranty just in case,

    I am not the founder of twitter, I only sell accounts and each account may be suspended, this is at the risk of the buyer
     
  7. Hulk

    Hulk
    Expand Collapse
    General Support Moderator
    Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

    13   0   0

    Offline
    Joined:
    1/31/14
    Posts:
    7,965
    Likes Received:
    218
    The problem is the buyer didn't do anything with the account you delivered. You don't state any 2 month warranty in your listings.
     
  8. Hulk

    Hulk
    Expand Collapse
    General Support Moderator
    Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

    13   0   0

    Offline
    Joined:
    1/31/14
    Posts:
    7,965
    Likes Received:
    218
    If it states 2 month warranty, then different story.
     
  9. Twittermax

    Twittermax
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Bronze Status: This user has successfully completed 3+ middleman transactions

    125   0   0

    Offline
    Joined:
    5/23/17
    Posts:
    1,675
    Likes Received:
    7
    Not using accounts is already a problem twitter often drops account to phone confirmation.If phone confirmation is not made, the account can be suspended.

    all twitter users know this.

    Playerup management in general knows that I guarantee 2 months for each user,

    I have been selling on this site for more than 5 years

    When the question is usually asked; Do you give guarantee in case of account suspension?

    It is said that we have a 2-month warranty.

    In the same way, it does not appear in our postings that it is guaranteed for life.
     
  10. Hulk

    Hulk
    Expand Collapse
    General Support Moderator
    Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

    13   0   0

    Offline
    Joined:
    1/31/14
    Posts:
    7,965
    Likes Received:
    218
    50-50 split then down the middle is the fair proposal here to resolve this. You take a 50% loss and make sure in the future you provide more clear in your listings that threads have a 60 day warranty.
     
  11. Twittermax

    Twittermax
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Bronze Status: This user has successfully completed 3+ middleman transactions

    125   0   0

    Offline
    Joined:
    5/23/17
    Posts:
    1,675
    Likes Received:
    7
    There is no such thing as an unlimited warranty period, anyone can be suspended by twitter, I am not responsible for user errors

     
  12. Twittermax

    Twittermax
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Bronze Status: This user has successfully completed 3+ middleman transactions

    125   0   0

    Offline
    Joined:
    5/23/17
    Posts:
    1,675
    Likes Received:
    7
    Please follow the twitter steps to access your account, thank you