Resolved Trying to appeal, and handle dispute, but cannot respond. Cant even contact mod

Discussion in 'Help - Ask Support Questions' started by Friggy, 6/17/19.

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  1. Friggy

    Friggy
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    What do i do?? He's telling me to respond with the order number, but I cant? I cant even start conversation with him due to site removing all my permissions. how to fix?
     
    #1 Friggy, 6/17/19
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. PlayerUp

    PlayerUp
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    Automated Helper Bot
    Bot Status (Automated): Handles automated general support inquiries

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    Automated Response​

    Thank you for submitting a support ticket with the general support (non middleman support) department.

    Please note that this support doesn't handle middleman/playerup purchases/orders/payments as you'll need to contact the middleman department directly here regarding this. Your ticket won't be redirected so please make sure to open a new ticket with the correct department.

    Assuming this is a general support inquiry, an agent will assist you shortly. Meanwhile while waiting, you can also get help or find your answer here:

    Regular Support
    For all non-middleman help related questions, please follow these instructions:
    1). View the Guides Section for all commonly asked questions
    2). View our Knowledge Base for all other commonly asked questions
    3). If these sections above don't answer your question, please submit a Help Ticket here.
    4). You can contact an agent or moderator directly using the chat system.

    Disputes
    If you believe someone has possibly scammed/frauded you, please Open A Dispute Form (takes 2 minutes). Filing a report will then provide us the necessary information to take action against the individual and assist you at resolving the dispute.



















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    #2 PlayerUp, 6/17/19
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  3. OP
    OP
    Friggy

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    Why mark answer? @Hulk can help?
     
    #3 Friggy, 6/18/19
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  4. Admin

    Admin
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    Admin Status (Staff): This account handles all admin general support inquiries

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    This is already resolved.
     
    #4 Admin, 6/19/19
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