Selling an Account

Discussion in 'Help - General Support Answers' started by Streganna, 7/31/20 at 5:53 PM.

  1. Streganna

    Streganna
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    Hello! Some time last week I got a middleman notification saying that somebody had purchased an account I had for sale and that the payment was currently being processed. Since then, I haven't heard anything regarding the transaction and was wondering if the payment didn't go through for some reason. Is there anything I need to do to begin the transaction or did the buyer perhaps just back out?
     
  2. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    playup

    Buyers: I just paid. How do I start my order?HideExpand

    If you have purchased an item through PlayerUp Middleman Services "Buy Now" option, then after the payment has been processed you'll need to fill out this form in order for your order to startup. If you have already completed this form, then your order will start shortly.

    Sellers: How do I receive payment after completing my order inside the 3 way conversation?HideExpand

    Please read this step by step guide

    Sellers: Can I receive an update on my payment status?HideExpand

    Please note that we DO NOT respond to duplicate tickets regarding your payment status in order to ensure everything is organized into 1 private conversation ticket so we won't reply to this ticket if you're requesting an update. If you have questions regarding your payment status, please post inside your private conversation ticket and remain patient so we can reply back. Meanwhile, you can track your payment status here.

    Sellers: How can I track my payment status?HideExpand

    Click Here

    Sellers: Where can I view my payment history and logs?HideExpand

    Once your payment has been sent, your private conversation ticket/3 way conversation ticket will show as completed and you can view a transaction log here for your records. If you're unable to view your transfers, simply select All Actions, select Transfer, and then press GO to pull up all your past transfers.

    Sellers: What if my order hasn't been activated and I have questions?HideExpand

    If your private and 3 way conversation ticket hasn't been activated, than an agent will update this ticket shortly.





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  3. Support

    Support
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    General / Expediting Support (Staff): This account handles general/expediting support transactions

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