How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened Dec 7 2019 2. Are You The Buyer or Seller I'm the Buyer 3. Total Transaction Value Example: $25.75 USD 4. Other Parties Username Example: rappyaccounts 5. Method Used To Pay or Receive Payment Example: MasterCard 6. Other Parties Email Addresses Example: unknown 7. Other Parties Payment Email Address Example: unknown 8. Other Parties Messenger Username Example: unknown 9. Provide All Chat Logs and Additional Information Below Hasn't responded to ANYTHING I sent him. Hasn't been on the website since 3 months ago
Youre bought via Middleman right? Cancel order. Click " CHANGE ORDER STATUS" then mark "Buyer - Cancel Order" and hit save. Wait untill Middleman cancel & refund
Yeah, but the order was never started i dont think. It still says pre middleman order startup. i've done the verification and its been 72 hours.
To process a cancellation/refund request... #1 https://www.playerup.com/support-tickets/knowledge-base/how-to-cancel-refund-a-middleman-order.72/ #2 http://www.playerup.com/forms/cashout-your-credits.6/respond (after your money has been refunded to you in the form of Credits) OR (if your 3-way ticket has yet to be published) #1 Please make sure to provide the same payment details you used when you made your purchase when asking for a refund in your Pre Middleman Order Startup ticket or the actual Private Conversation for your transaction.
