Stole Money Seller is trying to bypass your website

Discussion in 'Disputes - Banned Scammers' started by Wijnand Bekker, 10/5/19.

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  1. Ryan

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    @HillyJeol does not want you to go through the middleman services because he is trying to scam you.

    I've suspended this user since he allowed middleman payment via his thread and is now stating he does not accept it. If you didn't accept it, you should have never had a "buy now" on your thread.

    @Wijnand Bekker If you purchased via the "buy now" - when the 3-way ticket appears go to the drop-down menu and hit "cancel order". Do not send money to this user directly.

    Closing thread.
     
    Help likes this.
  2. PlayerUp

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    Guide - How To Report A Dispute

    Automated Response

    If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced.

    .

    Guide - How To Resolve Suspensions

    Automated Response

    What does it mean when my account has been suspended?
    Accounts that have been suspended are in violation of one or more of the following rules:
    • Behavior Disruptive
    • Feedback System Abused
    • Multiple Accounts
    • Reported Fraudulent by 2+ Members
    • Spammed Website Repeatedly

    What does it mean when my account has been banned?
    • Fraudulent
    • Spamming Mass Promoting

    How do I resolve this issue?
    • Wait for a moderator to review your account which can take time, OR
    • Submit a Support Ticket requesting your suspension removed. Provide us your username and the reason why you believe you were suspended.

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    For: Ryan Re: #41
     
  3. OP
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    Wijnand Bekker

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    Hi Ryan,

    So how do i get back my money? Can you cancel the order for me?
     
  4. Hulk

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    How can you protect yourself from these type of scams in the future?
    I strongly recommend in the future to use PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (Buyers Guide) and here is how it works for sellers (Sellers Guide).

    Is there anything we can do to assist you still with this dispute?
    Please read this guide (Guide - Combat Fraud Service). All we need is the scammers full name and address and we can assist you further.

    What can you do next to resolve this issue?
    Since this is a PayPal transaction, you need to immediately go to PayPal and open a dispute hopefully before the seller moves those funds. In order to do that, go to your paypal receipt, and see the area where it says resolution or dispute payment. Open a dispute and provide them as much proof as possible. Contact PayPal as well and ask them what you need to do to win a dispute. Keep in constant communication with paypal. If you sent the payment by family and friends then unfortunately those funds are lost as you cannot dispute those payments and we strongly advise against sending friends and family payments in the future even if the seller requires it you can easily say no. For more information, please contact PayPal.

    Can PlayerUp provide compensation for this dispute?
    Since this is a non middleman transaction and PlayerUp wasn't directly involved with safeguarding your payment and guaranteeing your transaction we will unfortunately not be able to provide any compensation for you on this transaction as you dealt directly with the individual for which you're submitting a complaint against in this ticket. However if you're able to locate his full name and address, we can possibly go after him but there is no guarantee we'll be able to recover any lost funds - Guide - Combat Fraud Service

    How can I protect myself in the future?
    We strongly advise that you don't conduct business offsite. This is the #1 way scammers attract buyers and sellers is they lure them offsite and then bait them into anything because they have no consequences for their actions. If you did business on site, then disregard this message as the majority of scams are done offsite.














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  5. PlayerUp

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    Guide - How To Report A Dispute

    Automated Response

    If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced.

    .


    For: Hulk Re: #43
     
  6. Hulk

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    Dispute the payment in PayPal if the seller is unwilling to complete the delivery. Don't pay direct especially if someone has 0 feedback like this individual did.
     
  7. OP
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    Wijnand Bekker

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    Ok. So to be totally clear. I used the pay now button from YOUR site and used paypall to pay through YOUR site. I did no go off site and wire him the money. So shouldnt the money be in your possesion then? Is that not how this site works?

    I onened the 3way conversation. Shouldnt you be able to see my conversation with HillyJeol? I noticed he was trying to lure me off site and immediately i openend a dispute. I talked to a Makisha about it. Who is that then?
     
  8. Ryan

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    Hit "cancel order" in your 3-way ticket.
     
  9. OP
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    Wijnand Bekker

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    Pls explain to me!!!!

    Can you actually see this 3way ticket? I hit cancel order the móment i thoughtHillyJeol was a scammer. I got a message that the seller needs to agree and also has to select the cancel order option. HillyJeol said this option not in his dropdown list (yeah right)

    Also i selected the option: request MM support (or something similar) and al i got was an automated reply that didnt help
     
  10. OP
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    Wijnand Bekker

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    Can i somehow send you screenshots??
     
  11. OP
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    Wijnand Bekker

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    This is now the Caption of my 3way ticket:

    Buyer - Cancel Order Buyer - Need MM Assistance Seller - Cancel Order Middleman Order - Transaction ID: 922175070 - 3 Way Conversation
     
  12. Hulk

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    Check that box. If you paid middleman, then your funds are secure.
     
  13. OP
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    Wijnand Bekker

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    Can you plsssssssss tell me how to send a screenshot??

    As i said....i checked that box the moment i smelled trouble
     
  14. OP
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    Wijnand Bekker

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    And plss answer ALL my questions.

    I asked you if you are able to also see and read the 3 way ticket? Is that not why its a .....3.....way ticket?

    Or is this part of HillyJeol his scam too??
     
  15. Help

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    The 3-way ticket can ONLY be seen by the people who are inside it that means You, the seller and @Middleman can only see it.

    You can use this to post screenshots https://www.playerup.com/support-ti...g-started-how-to-add-a-picture-with-imgur.71/
     
  16. OP
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    Wijnand Bekker

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    Ah ok,

    So you are not from middleman? Its kind off confusing....sorry :(

    I will post a screenshot
     
  17. OP
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  18. OP
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  19. Ryan

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    We're moderators who help with support in your inquiries.

    Please calm down and stop spamming this thread. Your money is safe and you will be refunded, be patient.

    You should be happy you didn't send money to this seller directly or your money would never have been refunded.

    I've sent this thread to middleman directly. This sale has been canceled and the seller is banned.
     
  20. OP
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    Hahahaha

    Im as calm as can be. No worries. Also....i chose a 14 dollar ticket to get acqainted with your site. First thing.....a scam.

    I believe i followed all the steps to be taken to the letter. The reason i keep messaging is because i been told to do things i ve allready done. Which i explain and then am told to do again. Pls....take time to read whats been written before answering.

    Dont get me wrong. I am happy with your help
     
  21. Ryan

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    Those are automated replies. If you followed the automated replies steps, you've done everything there is to be done. Now all you need to do is wait for the refund. It's not an instant process.

    You should buy off trusted individuals, people with 0 feedback and barely any posts are usually scammers. You went with the cheapest price and they're usually scammers.

    If you buy off trusted individuals, you won't have to go through these annoyances. This market is flooded with scammers.
     
  22. OP
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    Ok. Thank you for your patience and all the info
     
  23. OP
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    Wijnand Bekker

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    Ok. So im trying to find another seller. I hit the "best reviewed" on top button

    Immediately i find a person that also talks about the "friend and family" option and to contact him on the line app.

    Shouldnt you remove this seller?

    Also. What is the best way to find a trusted seller?
     
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