Seller is scamming me - wont provide account login info

Discussion in 'Disputes - Banned Scammers' started by Kenneth Schick, 9/4/20.

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  1. Kenneth Schick

    Kenneth Schick
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    Verified Status: This user has completed basic background and ID verification Bronze Status: This user has successfully completed 3+ middleman transactions

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    My Location:
    The seller is scamming me - He wont provide account login info - I tried to cancel the order and have not heard back from the middleman. Please review my order.


    Middleman Order - Transaction ID: 922211852 - 3 Way Conversation

    Please review this and refund me so I can get my money back soon :)
     
    #1 Kenneth Schick, 9/4/20
    • This user is inactive. Hasn't logged into their account in over 60 days.
    Help likes this.
  2. PlayerUp

    PlayerUp
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    Bot Status (Automated): Handles automated general support inquiries

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    Automated Response​

    Thank you for submitting a support ticket with the general support (non middleman support) department.

    Please note that this support doesn't handle middleman/playerup purchases/orders/payments as you'll need to contact the middleman department directly here regarding this. Your ticket won't be redirected so please make sure to open a new ticket with the correct department.

    Assuming this is a general support inquiry, an agent will assist you shortly. Meanwhile while waiting, you can also get help or find your answer here:

    Regular Support
    For all non-middleman help related questions, please follow these instructions:
    1). View the Guides Section for all commonly asked questions
    2). View our Knowledge Base for all other commonly asked questions
    3). If these sections above don't answer your question, please submit a Help Ticket here.
    4). You can contact an agent or moderator directly using the chat system.

    Disputes
    If you believe someone has possibly scammed/frauded you, please Open A Dispute Form (takes 2 minutes). Filing a report will then provide us the necessary information to take action against the individual and assist you at resolving the dispute.



















    .
     
    #2 PlayerUp, 9/4/20
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  3. OP
    OP
    Kenneth Schick

    Kenneth Schick
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    Verified Status: This user has completed basic background and ID verification Bronze Status: This user has successfully completed 3+ middleman transactions

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    This has not been answered, please review my case
     
    #3 Kenneth Schick, 9/6/20
    • This user is inactive. Hasn't logged into their account in over 60 days.
  4. OP
    OP
    Kenneth Schick

    Kenneth Schick
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    Verified Status: This user has completed basic background and ID verification Bronze Status: This user has successfully completed 3+ middleman transactions

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    Hello? Where is support?
     
    #4 Kenneth Schick, 9/6/20
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  5. Help

    Help
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    To process a cancellation/refund request...
    #1 How To Cancel / Refund A Middleman Order | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.
    #2 http://www.playerup.com/forms/cashout-your-credits.6/respond (after your money has been refunded to you in the form of Credits)

    Wait For Agent To Approve Cancellation
    Wait for Middleman to process your cancellation. Once your cancellation has been processed, Middleman will post specific details on your cancellation inside your private and 3 way conversation ticket.
     
    #5 Help, 9/7/20
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  6. Help

    Help
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    #6 Help, 9/9/20
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