Resolved Help?

Discussion in 'Help - Ask Support Questions' started by Wasshereja, 9/16/17.

Thread Status:
Not open for further replies.
  1. Wasshereja

    Wasshereja
    Expand Collapse
    Unverified Member

    Offline
    Joined:
    7/4/17
    Posts:
    43
    Likes Received:
    1
    It says my account is on hold In a message from sw. Says I'm under investigation. "Hold Ban" but I can still play though. Any reason what they are doing Or why? Please kik Me if you have answers. I got a pic of the Message.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. OP
    OP
    Wasshereja

    Wasshereja
    Expand Collapse
    Unverified Member

    Offline
    Joined:
    7/4/17
    Posts:
    43
    Likes Received:
    1
    My kik: Sixcyteam
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  3. PlayerUp

    PlayerUp
    Expand Collapse
    Automated Helper Bot
    Bot Status (Automated): Handles automated general support inquiries

    Offline
    Joined:
    9/30/15
    Posts:
    1,029
    Likes Received:
    1,552
    • This user is inactive. Hasn't logged into their account in over 60 days.
  4. Kenji

    Kenji
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Trusted Status: This user is a trusted member Bronze Status: This user has successfully completed 3+ middleman transactions

    Offline
    Joined:
    8/24/16
    Posts:
    134
    Likes Received:
    49
    My Location:
    They usually do this for suspicious activity or while an investigation is being carried out by a moderator from either an in-game report or your account being flagged by the system which can happen through doing many different thing's, either way if they find anything suspicious on your account you will receive a ban from Smallworlds, if you have been externally trading on that account you will most likely receive a ban along with the seller or buyer of any items you may have sold or bought externally.

    They are doing another ban wave for external traders, everyone needs to be more careful than ever now and protect their account's.
     
    #3 Kenji, 9/16/17
    Last edited: 9/16/17
  5. PlayerUp

    PlayerUp
    Expand Collapse
    Automated Helper Bot
    Bot Status (Automated): Handles automated general support inquiries

    Offline
    Joined:
    9/30/15
    Posts:
    1,029
    Likes Received:
    1,552
    • This user is inactive. Hasn't logged into their account in over 60 days.
Thread Status:
Not open for further replies.