Under Investigation Buyer Returned account... Than Reclaimed it

Discussion in 'Disputes - Caution / Under Investigation' started by coolkyle2006, 7/10/17.

Buyer Protection Seller Protection
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  1. coolkyle2006

    coolkyle2006
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    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    Example: July 7, 2017

    2. Are You The Buyer or Seller
    Example: I'm the Seller

    3. Total Transaction Value
    Example: $410

    4. Other Parties Username
    tronpu

    5. Method Used To Pay or Receive Payment
    Middleman

    6. Other Parties Email Addresses
    Unsure

    7. Other Parties Payment Email Address
    Unsure

    8. Other Parties Messenger Username
    tronpu

    9. Provide All Chat Logs and Additional Information Below

    Received the account as a returned account from the buyer, Than buyer later reclaimed the account and locked me out.
    Unable to login with provided Password from MiddleMan (Which was provided by the buyer)
    Please refer to the transaction ID below for the complete chat logs:
    Transaction ID: 514491125
     
    #1 coolkyle2006, 7/19/17
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. samsaha86

    samsaha86
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    Premium Status: This user has a Premier Sellers Account Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Expert Status: This user is an established expert in the gaming industry ImLegit Status: This user has shown that they're a legitimate merchant Secure Status: This user has shown he is a secure merchant Trusted Status: This user is a trusted member Veteran Status: This user is a veteran experienced member Sapphire Status: This user has successfully completed 300+ middleman transactions Moderator Status (Non Employee): This account handles basic community support inquiries

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    Please reply on ur 3way conversation.as it was a middlemen transaction.

    @Middleman
     
    #2 samsaha86, 7/21/17
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    coolkyle2006

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    Agreed. Samsaha86 are you the owner of the account Tronpu?
    @Middleman
     
    #3 coolkyle2006, 7/23/17
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  4. samsaha86

    samsaha86
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    Premium Status: This user has a Premier Sellers Account Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Expert Status: This user is an established expert in the gaming industry ImLegit Status: This user has shown that they're a legitimate merchant Secure Status: This user has shown he is a secure merchant Trusted Status: This user is a trusted member Veteran Status: This user is a veteran experienced member Sapphire Status: This user has successfully completed 300+ middleman transactions Moderator Status (Non Employee): This account handles basic community support inquiries

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    No i am a moderator.Am here to answer your query about the dispute you have opened.
     
    #4 samsaha86, 7/23/17
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    coolkyle2006

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    Hello Samsaha86, Thank you for your quick reply regarding the this concern. I have not receive the Middleman reply regarding this. I had access to the account and was verified until buyer reclaimed the account.
    Sometimes it seems the replies to private messages do not get transferred, please attempt to reply twice to ensure the message was sent.
     
    #5 coolkyle2006, 7/26/17
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  6. Admin

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    As of now, this is still pending. The buyer hasn't received his funds back until this is solved.
     
    #6 Admin, 7/30/17
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    coolkyle2006

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    Hello @Admin

    Thank you for your quick reply. Let me know what is the plan of action and/or what is required to resolve this issue. If attempting to reply to the currently conversation as its very long some replies may or may not appear to always attempt to send the same message twice.
     
    #7 coolkyle2006, 8/9/17
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    coolkyle2006

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    Please close this thread. It has been resolved!
    Thank you
     
    #8 coolkyle2006, 8/18/17
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    coolkyle2006

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    close
     
    #9 coolkyle2006, 8/18/17
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