Middleman: Sellers Guide

What are your middleman services?
Our middleman services provide both the buyer and seller complete protection during their transaction guiding them through the process ensuring the buyer receives their product and the seller receives payment. We are the world's first company devoted to legally protecting Player-2-Player Online Video Game Account Transactions.

What are the benefits?
1). Chargeback Free. All payments are 100% guaranteed
2). No Transaction Fees. We pay all fees your payment processor would charge you
3). Maximum Value. Buyers pay more when they see a secure middleman checkout link
4). Marketing Boost. We bump and promote your listings on multiple sites
5). Shop Listing. We list and promote your listings on our network of game dedicated shop sites (coming soon)
6). Sales Boost. We have a dedicated sales team setup to answer all buyer presale questions
7). Multiple Payment Options. We send payments with over 20+ payment providers
8). Sticky Bonus. We sticky and highlight all threads that have middleman checkout links
9). Verified Membership Upgrade. Your account will be upgraded to Verified Status ($20 Value Free)
10). Middleman Membership Upgrade. Your account will be upgraded to Middleman Status (3+ Transactions Required)
11). Feedback Transfer. Transfer positive feedback from another website to this site (3+ Transactions Required)
12). Easy Checkout. Create a checkout link and wait for a buyer to complete payment
13). Easy Process. We guide both the buyer and seller through the entire process step by step
14). No Major Work. Post a link and you're done. Wait for a buyer to pay. It's that simple
15). Sell Anywhere. Create a custom checkout link and post it anywhere on the internet
16). Private Transactions. All transactions are private adding extra security to your account transaction
17). Verified Buyers. We verify the buyer ensuring the seller receives a guaranteed payment
18). Filter Fraud. We filter out all high risk buyers ensuring sellers receive a guaranteed payment
19). We communicate with the seller directly ensuring the buyer receives all account information
20). We communicate with the buyer directly ensuring they have secured the account

How does it work?
1). Sellers create and post middleman buy now listings (click here)
2). Buyer clicks on buy now listing and completes payment
3). We verify and secure the buyers payment
4). We create a 3 way conversation ticket with the Buyer and Seller
5). We inform the Seller which specific account information they need to release to the Buyer
6). During this process, we will communicate and guide both the Buyer and Seller
7). Buyer secures and verifies the account
8). Payment is then disbursed to the Seller

What payment methods do you use to send payments?
Click here for more information on seller payment methods.

When should I release my account information to the buyer?
Never release your account information unless (@Middleman) contacts you through the PlayerUp Conversation Ticket System. We will never contact you through e-mail, kik, skype, or any 3rd party service. All middleman transactions are done through PlayerUp.com for security reasons.

How do I generate a middleman link?
1). Click here to generate a middleman link
2). Enter a valid e-mail address
3). Enter a description title for the product you're buying or selling
4). Enter the price you are asking for or price you plan to pay
5). Either the seller or buyer can create a middleman link
6). Copy the middleman link generated and paste it anywhere on the internet

How can I contact middleman support?
Private Message @Middleman Here

How long does it take to receive payment?
Most payments are sent within 1-48 hours after the buyer secures and confirms the account. However, in some circumstances, a payment could be delayed up to 120 hours depending on the payment method, location, and other factors which may cause a delay on completing your payment.

What is your middleman membership?
This free service will allow you to upgrade one account to MM status which will add multiple features and benefits to your account. Sellers with MM status have a Bronze, Silver, Gold, or Platinum account. For more information view this link or view all benefits

How do I complete a trade through your middleman services?
1). Trader (1) creates a thread providing details on what they'll be trading away.
2). Trader (2) replies to this thread providing details on what they'll be trading away.
3). Trader (1) or Trader (2) pays the Clash of Clans Transactions Middleman Trade Fee or All Other Games Middleman Trade Fee
4). Trader (1) or (Trader (2) contacts Middleman Support
5). We create a private and 3 way conversation ticket with Trader (1) and Trader (2)
6). Trader (1) releases their account information to @Middleman through the Private Conversation Ticket
7). Trader (2) releases their account information to @Middleman through the Private Conversation Ticket
8). We verify and change the account information for both accounts, and then release the account information to both parties privately.
9). During this process, we will communicate and guide both the Buyer and Seller.
10). Transaction completed

What countries do you support?
We currently support ALL countries if you decide to use our optional middleman services.

Do I need to register before using your middleman services?
No. However we will create an account for you if you don't have one once the buyers payment has been verified.

Who pays the merchant fees?
PayPal, MoneyBookers/Skrill can charge you up to 5% for processing a transaction with them. With PlayerUp, we pay and cover all fees your payment processor would charge you.

What are your fees for using your middleman services?
We offer a FREE platform for sellers which includes multiple features. Click here to view all features. Sellers who use our optional middleman service are charged an additional fee. View them here.

What is your cashback option?
All sellers can request our cashback option prior to receiving payment. The pro to using this option is that sellers will automatically receive 4% cashback instantly on their middleman payment. The con is that your payment sent to you has no chargeback protection. Sellers who have a Gold or Platinum account can request our cashback premium option which provides the same benefit except they'll also receive chargeback protection. If this cashback option interests you, please contact middleman support

What is your low fee option?
All sellers can request our low fee option prior to delivering the account to the buyer and if the buyer is willing to accept this option. The pro to using this option is that we charge a flat $12-$20 fee only. The con is that your payment sent to you has no chargeback protection + you pay all merchant transaction fees + the transaction will take longer + the buyer can easily cancel the transaction prior to delivery. How it works is that the buyer pays us to show he's serious about completing the transaction. The seller delivers the account to us, we verify and secure the account, we refund the buyers payment, the buyer pays the seller directly, we release the account information to the buyer. If this low fee option interests you, please contact middleman support

Can fees be reduced if I sell in bulk?
Yes. Your account will be automatically upgraded to a Bronze, Silver, Gold, or Platinum Account as you process more transactions through us.

What happens if you believe a buyer could be fraudulent?
We have the right to terminate any middleman agreement if we believe a party involved with the transaction could be fraudulent.

What are your age requirements?
Both parties involved with a middleman transaction are required to be above the age of 18. If a party involved with the transaction is below the age of 18, a legal guardian will need to represent the agreement for the under-aged party.

Do you use Skype, PlayerUp or another messenger service?
No. All middleman transactions are done through PlayerUp.com for security reasons. Anyone who attempts to contact you through a 3rd party messenger claiming they are us is fraudulent.